Your Artisans Morocco Marketplace items will be shipped directly from the Seller and will be typically delivered within 5-7 business days. Overnight and second-day delivery are not available.

Tracking information can be found in the Online Orders section of My Account. The ship confirmation email will also contain the tracking information.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card, or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

Once you have checked out your order, you should receive an e-mail from PayPal confirming your payment, followed by an e-mail from us acknowledging your order.
We aim to process and dispatch all orders within a couple of working days. Once we have dispatched your order, you will receive an e-mail confirming your order, along with an accompanying invoice.